2nd Annual Paralegal Managers Institute
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As a manager of paralegals, you know firsthand how much you play a critical role in your firm. As the the position gains more recognition and sophistication and as new demands are added, more emphasis is placed on your skills, knowledge base and decision-making abilities. Despite tremendous advances paralegal managers have experienced over the years, there are still tough challenges. Firms can give mixed messages and mixed reactions as leadership roles develop. And all too often, we get mixed results when leading others. Strategies for effective paralegal leadership at all levels — in every situation Discipline and feedback skills for improving employee performance Supervision techniques guaranteed to earn you cooperation and respect Assertive communication techniques to ask for what you need directly and tactfully How to sell your ideas in meetings and to executive committee Tools for handling tough attorneys, difficult clients and confrontation and conflict with ease Motivation strategies for bringing out the best in your paralegal staff Lessons and insight from paralegal managers in top leadership positions Invest just TWO DAYS from your busy schedule, and you’ll gain essential techniques and strategies sure to bring you success for years to come. Register Online at: www.regonline.com/SecondManagers
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Register for seminar or order conference materials:
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Call our toll-free number, 888.803.8807, or
email us
to hold your place or bill your firm
- Make checks payable to Estrin Professional Careers
- Payment must be made prior to the conference
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Seminar tuition and discounts:
$595.00 Early Bird Extended!
Register Online at: www.regonline.com/SecondManagers
A block of rooms at a discounted rate is being held at the Hilton Embassy Row for a limited time. Be sure to book early! Please call the hotel directly for a reservation. Ask for The Paralegal SuperConference or Estrin LegalEd.
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Topics addressed include:
Don’t miss this chance to build your skills fast to become a highly effective, inspiring leader others are eager to follow!
Here are just a few of the workshops:
Top Trends Breaking With Traditional Paralegal Roles
It used to be that a paralegal was a paralegal without any incentive to move up a career ladder. Now, between efforts to keep and motivate senior level paralegals, inspire entry-levels, encourage mid-levels, provide new incentives, tweak programs and meet educational requirements, managers have tough challenges. Learn from a panel of paralegal management experts what new techniques they have implemented and what trends they are following to meet today's demanding legal environment.
Managing Organizational Change
Everyday changes happen - some big, some little. It's how you manage it that will determine the effect on you. Whether it's your management structure, clients, job expansion, office move or even just a new software system, change is a daily happening that can cause stress and unwanted annoyance. Learn the signs of how people deal with change and what can be done to reduce the impact to you. Harriet Cohen, M.Ed., Training Solutions, Los Angeles, CA
30+ Ways to Protect Your Firm's Data
Three trends are affecting the companies you work for: The amount of electronic data in your office is expanding exponentially; technology devices are getting smaller, more powerful, and are ubiquitous; identity, intellectual property and technology thefts are the fastest growing crimes. While these thefts are lucrative and relatively safe for the criminal, they can be devastating to your company.
This presentation will show you how to identify the latest dangers of identity, intellectual property and technology thefts and will explain the costs of those crimes. But most importantly, you will learn how to prevent those crimes and minimize their damage. Thomas Lenzo, Consultant, Los Angeles, CA
10 Tips On How to Train Your Firm & Attorneys About Paralegal Utilization
Paralegals have been part of the legal profession for over 30 years. When utilized properly, they are a significant benefit to a law firm or law department and clients because they are able to handle both routine and sophisticated legal assignments not requiring a lawyer. Learn how to train your firm in how to treat pearalegals as a group, employees, professionals and timekeepers as well as how to integrate yourself better into the delivery of legal services. Debra Hindin-King, Holland & Hart, Denver, CO
Talent Management - The New Buzzword for Employee Retention
Talent management refers to the process of developing and fostering new workers through onboarding, developing and keeping current workers and attracting highly skilled paraegals to work for your law firm.
Companies that are engaged in talent management are strategic and deliberate in how they source, attract, select, train, develop, retain, promote, and move employees through the organization as well as how companies drive performance at the individual level.
This exciting 2 hour workshop by top management consultants shows you how to apply this model to your law firm or corporate law deparment and get buy-in from managers at the top with a minimum of hassle and resistance! Harriet Cohen
Managing Multi-Generations in the Law Firm
With four generations working together in multiple capacities, how can you, as a paralegal manager, bring harmony, trust and open communication to your teams? This workshop helps you identify and distinguish each generation's work styles and reward systems; learn the communication styles most helpful; and develop effective training programs that appeal to everyone.
Managing Risk - Harassment and Retaliation
Even if harassment and retailiation claims go directly to your HR department, how can you, as a paralegal manager, manage risk? Failing to carry out proper policies and procedures can place your firm in a risky situation. Attendees will leave this session with practical tips and suggestions for preventing and responding to harassment and retaliation issues.
"You''re Fired"
It's not just a phrase on a popular TV show. How to say, "You're Fired" is a skill in diplomacy, tact and following policy. Participants in this session will learn the steps in terminations including how to leave the employee with his/her dignity while avoiding litigation against the firm.
Developing Superb Presentation Skills
To advance in your career, you must be seen and heard. This means that you will probably be asked to present at meetings filled with sometimes critical and "would rather be anywhere else" attorneys.
This session gives you a guide to giving presentations with ease and confidence, ensure that you establish a rapport with the audience and effectively deliver your message.
The Question of Billable Hours
As firms tighten their money belts, the pressure is on for higher billable hours and better profit margins. How can you guide your staff through maintaining "suggested" minimums, ethical considerations and heavy pressure to keep up? These and other questions are addressed by savvy and seasoned paralegal managers who have been through the billable hour wars time and time again.
Criticism and Discipline for Improved Paralegal Performance - 10 reasons why paralegals don’t do what they’re supposed to do and what you can do about it
- When — and how — to confront employee performance problems
- How-to’s for giving constructive feedback that results in improved performance, not anger and defensiveness
- Tips for turning around attitude problems and other specific unwanted behaviors
- Discipline techniques that really work — and measures guaranteed to fall flat.
Mentoring Your Paralegal Staff Through the e-Discovery Revolution
It's not going away. It's not getting any easier. And, it sure isn't getting smaller. We're talking about e-discovery and the constant changes and rapid growth. As lit support departments grow, projects typically assigned to paralegals are now being sourced to other departments.
This session discusses the evolving roles of litigation staff (and transactional as they move to an automated workflow) and how to maintain billable hours by developing technology and project management skills. Donald Billings, Paralegal Manager, Sidley & Austin Paralegal Roundtable Discussion
Here's a terrific way to meet with your colleagues to discuss and exchange ideas on what works (and what doesn't) when managing paralegals. Grab a seat at a table and meet other managers together with a topic leader. Exciting, informative and fun!
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Instructors:
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Credit for continuing education:
This seminar meets the requirements of the Certifying Board for Legal Assistants of the National Association of Legal Assistants, Inc. for 10.0 hours of continuing legal assistant education credit required to maintain the CLA (Certified Legal Assistant) credential. Credits are pending.
This seminar has been approved by The National Federation of Paralegal Associations, Inc. (NFPA) for 10.0 hours of Continuing Legal Education.
Estrin Professional Careers is an approved continuing legal education provider of the California State Bar. This seminar qualifies for 10.0 hours CLE.
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Terms & policies:
Cancellations must be received by July 10, 2008 and a full refund will be issued minus a $75.00 administrative processing fee. No refunds for "no-shows". For full details, please e-mail us at info@Estrinlegaled.com.
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Upcoming seminars:
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